Avail Most Accurate Magento Support With Our Magento Support Services

Magento Support and Maintenance Services – We provide you with our consistent Magento store support for your any time, any sort of eCommerce problems or requirements. We deal with the latest Magento editions including Magento Community support as well as Magento Enterprise support. Troubleshooting services are assured too.

What We Offer

Proactive Support

A good support system should not just be waiting for things to go wrong and reacting to problems as they occur. At RED/SLASH, our tech team are constantly carrying out maintenance, monitoring your site, identifying potential issues and solving them before things go wrong. We monitor your site using the latest software and can respond to alerts and work with your host to make sure any downtime or technical issues are solved in a timely manner.

Reactive Support

When a member of your team approaches us through our 24/7 contact system, either online, they get access to professional, friendly and responsive certified technical support. Critical issues can be quickly assessed and fast-tracked with clear timelines for resolution. Our tech team will work directly with your onsite team to ensure that all issues are handled effectively and updates and solutions agreed upon before being pushed live.

Flexible Support

At RED/SLASH, we know that each business has its own needs which require different levels of support. You can choose from a number of packages that provide the response time and level of service which suits your requirements. You can also take advantage of our Pay as You Go service if you are not registered for one of our packages and need an urgent solution to a Magento e-commerce problem.

Compare our support plans

Which support package is right for you?

Starting at
19per hour
  • Quality Service & Low Cost
  • 100% security
  • 24/7 Support
  • Up to 24 months Warranty
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